Privacy Policy

 

At Franklin Motors (“we,” “us,” or “our”), accessible from https://franklinmotors.nz, we are committed to safeguarding the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our Website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Identification Information: Name, contact details (phone number and email address), and address to manage bookings and inquiries.
  • Vehicle Information: Make, model, registration number, and service history to provide accurate and tailored automotive services.
  • Payment Information: Billing and payment details for processing transactions.
  • Technical Information: IP address, browser type, and other data automatically collected when you visit our Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Services: To schedule and manage vehicle repairs, maintenance, and other automotive services.
  • To Communicate with You: To respond to inquiries, confirm bookings, and send service updates or reminders.
  • For Payment Processing: To process payments securely and issue receipts or invoices.
  • To Improve Our Website: To analyze usage patterns and enhance user experience.

3. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties, except as necessary for the following:

  • Service Providers: Such as payment processors or partners involved in vehicle repairs or maintenance.
  • Legal and Regulatory Authorities: To comply with legal obligations or protect our business and clients.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You may have the following rights regarding your personal information:

  • Access to your data.
  • Correction of inaccuracies.
  • Request for data deletion (subject to legal and contractual obligations).

To exercise these rights, please contact us using the details below.

6. Cookies

Our Website may use cookies to enhance functionality and improve user experience. You can disable cookies through your browser settings; however, some features of the Website may not work properly without cookies.

7. Links to Third-Party Websites

Our Website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites and encourage you to review their privacy policies.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Franklin Motors
Email: CONTACT@FRANKLINMOTORS.NZ
Phone: 09 238 4421, 09 238 4423
Address: 42 Crosbie Rd, Pukekohe, 2120 New Zealand